Sometimes saying no is the best answer.
If there is something we can do to make our client's lives better, the 3D Travel Team wants to do it. Every day of the year, 3D Team members are on call for traveling and planning clients. We wake up before dawn to modify existing reservations, make new reservations, plans and memories. Often multiple components of any vacation are not commissionable and modifications can even make existing commission go down, but everyone here takes our job as client advocates seriously. We strive to treat our clients even better than the way we want to be treated. And because we don't like to hear the word "No" we try very hard not to say it, but in the case of including airfare, it turns out no is the best kindness we can give.