Awesome Service from a real expert!
This was our first trip booked with Michele. We were confused with all the options when we visited Universal's website, but Michele cleared the fog and made it all SO simple by providing an easy-to-follow breakdown of all the hotels, park packages and shows that made it a breeze to choose the perfect package for our family. With every question that we fired off to Michele, we received an almost instantaneous, friendly, thoughtful response. Does this girl ever sleep?! Michele was a pleasure to work with and we will definitely be calling upon her expertise for future trips. Michele really knows her stuff!! Thank you!!