Thank you Mary for all the work you put in to help us make our travel time easier. There were 8 adults and 7 children, 6 under 6 years old. We had an amazing time and things went pretty much as planned, even though the plans did change a number of times in the 3 months before we left. We were so glad you were available and knowledgeable about some of the extras we would be needing, including where to get strollers and making reservations for dinners. The resort was nice, we had our attraction tickets ready, and we were able to have fun and not have to think about what we would be doing or how we would get there. Everyone got free time for what they wanted to do without having to drag the rest of the family with them. Mary, thank you for all the extra details you gave us, like the face mask rules, how to get into the apps to get food when we wanted it and how we wanted it, and places that were available during our stay. I think we all had a good time, especially the kids. We got to meet up with a few people we know as well. We ate well and got where we wanted to go without much problem. Thank you so much again Mary!! Jerry and Anne Ufford and our family - Anne Ufford, Walt Disney World Resort
Mary spent a lot of time and attention making sure our Walt Disney World Resort vacation was well planned. She gave us up to date information on opening attractions, such as Mickey and Minnie's Runaway Railway, and the Fast Pass updates before they were even posted online. This was our second time at Walt Disney World Resort. Things have changed a lot in the 7 years between visits and it was a very wise decision that we went with Mary to book our vacation. Mary's expertise allowed us to experience attractions we may not have been able to experience if we had planned the trip on our own. An example of Mary's exceptional service is she spent the early morning of New Year's Day helping us get such sought out fast passes as Seven Dwarfs Mine Train and Avatar Flight of Passage. We would not have been able to get those passes without her assistance. We had amazing service from Mary, and for our next trip to Walt Disney World Resort we plan on working with her again. 5 star service. - Heather Renee Holmes, Walt Disney World Resort
Mary Bezeau was beyond amazing for planning my family trip to Disney!!! Her knowledge and experience made our 1st Disney family vacation a memorable one! Our entire journey went by without hiccups and that couldn’t have happened if it wasn’t for Mary’s detailed planning prior to the trip! Mary made herself available anytime we had a question and she even give us her phone number in case of any emergencies!! My family is looking forward to having her plan the next trip to Disney very soon! Thank you for all your hard work, Mary!
- Huan LaVoy
Call me crazy, but I actually love planning Disney vacations. I love getting up early 180 days before my trip and booking all my dining... same with FastPasses. I love looking at wait times and trying to plan what ride to rope drop which day and get the most out of my time at Disney. For someone like me, why would I need a Disney travel agent? First off, why not? They are free and can make your life easier. Second because she found out about discounts before I knew they were even being released! Mary was able to get me a room at the Grand Floridian for $11 more TOTAL than where I was currently booked. She called Disney at 6AM, waited on hold and had everything reserved for me "just in case" I wanted to upgrade. I woke up that morning and had a text waiting for me telling me I had a room reserved for me if I wanted it. How awesome is that? She also let me know as soon as reservations were available for the Droid Depot and Oga's Cantina at the new Galaxy Edge (Star Wars Land). I would have had no idea they were even available. Also, I now have two people (hopefully more, I'm hoping to get my husband to help as well...) booking FastPasses at 7:00 AM 60 days out. That may sound crazy, but Slinky Dog and Flight of Passage are still hard to get at good times! She set up Magical Express for me and coordinated all my flight information so that I don't have to worry about transportation. If we have any problems during our trip, all I have to do is give Mary a call and I know she will be on top of it. There is no reason to not use a travel agent! This is my third trip planned by a Disney planner, but my first time using Mary. I have to say, she has blown the others away! I highly recommend Mary and will be using her for all future trips. 5+ stars!
- Kristine Linster
Walt Disney World