I had the pleasure of contacting Heidi as my agent. I tend to plan family vacations; this is my first time using a travel agent. I don't regret it at all! Heidi went above and beyond. Not only did she provide us with guidance regarding the different services Disney World has, but she also continuously, through our planning, found deals from which we would benefit. Heidi made dining reservations and included our transportation to and from the resort. Right before our trip, the IT global outage occurred, and I had so many questions; Heidi was on top of it, contacting our resort and calming my nerves and my sister's. Thanks to Heidi, we enjoyed our first Disney World trip to the fullest. Planning for a trip does not have to be stressful; contact Heidi!
- Maria Luisa Gonzalez
Walt Disney World Resort (July 2024)
Heidi skillfully booked our first family trip to Disneyland. She fielded millions of questions from this anxious mom and provided excellent options and communication. Prior to our trip she created a custom itinerary to help us know how to navigate the parks, gave lots of suggestions on things to try as well as how to pace ourselves each day. Even while we were in the park she was making new dining reservations for us or adjusting times so that we had the optimal options for our group of 8. So happy that I placed my trust in her and can't wait to have her help next time. She has made me a Disney addict :)
- Lupin Roebuck
Disneyland Resort
December 2022