We first "met" Katherine at the end of our first Disney World vacation. This happened to be during the hurricane in September 2017. She helped us book our next trip to Disney World as we were driving away from Florida on the morning before the hurricane hit! From that point she worked with us to make sure our December 2018 vacation reservations were set! She was absolutely AMAZING when we contacted her the next February to ask if we could book another room for 3 more family members! She did so and worked hard to get us an excellent deal!
As we got closer to our trip she was terrific even when her life was crazy with moving! She was attentive and she helped us with our plans while noticing that we were pretty set with some things because we had just been there!
She took care of all the details involving our reservations. We also needed to make sure our room was extra clean because my son has severe allergies. She contacted the resort and our room was ready for us when we got there and it was beyond perfect! Bonus, she had them do both of the rooms on our reservation because she knew our little guy would probably be in both rooms!
She made us a sweet video itinerary that really helped us with tips and some details that were unfamiliar to us related to each park. It helped so much! It was fun to watch the video on our way to Florida!
We are already talking about booking another trip and will be in good hands with Katherine!
Thank you so much, Katherine! Because of you our family has excellent memories that we will never forget from our vacation!
The Wallace Family
- Aaron Wallace
Walt Disney World