We have had great experiences with Jan Sleeper. She has been our agent for the last 4 cruises with RC spanning 5 to 6 years.
From the very beginning of each trip, communication with her is always quick and efficient. We feel like we are "in the loop" at all times.
This last trip there was an issue with our airline and making the boat in time was a serious concern. She contacted the cruise line on our behalf, gave us multiple options for another transfer, and pretty much saved the day.
We would never use another agent for anything!
Chris & Kim Herder
- Christopher Herder
Royal Caribbean International