Europe

Spain

Mallorca

Property/Tour Name
Hotel de Mar Gran Melia
Date of Visit
04/01/2023
Vendor
No vendor used
Check In & Greeting Process
Guests are checked in at a desk with seating.
Service / Room Service / Housekeeping
Daily Housekeeping.  I did not try the room service.
Cleanliness / Refurbishment Observations
All areas of the hotel were well-kept and clean.
Activities & Amenities
All rooms have a full sea view.
The bathroom was huge, with a nice, deep soaking tub and a separate rainfall shower.  The toilet and bidet are in a separate room.
The hotel has two pools, one a smaller lap pool near the hotel building, and the other was down by the sea.
There is also a SMALL, rocky beach area where a small cove is available for swimming.
Kids Activities & Amenities
The resort is for ages 15+ only.
Geographical Observations - sand, ski slopes, weather
The "beach" area is really just about space for 2-3 lounge chairs near the cove area.  The entry into the sea is a rock ledge.  It was a very nice area, but manage expectations.
Location Observations
This resort is located in Illetas, which is about 5 km out of the center of Palma in a resort area.  Although it is close to other resorts, the pool and beach area are private and you feel as though you are in a stand-alone resort.The view from the rooms looks over the sea toward Palma.  I could see cruise ships coming and going to port.
Dining Options / Observations
The breakfast buffet was fantastic.  A really wide variety of food to choose from, all very fresh.   I also had a lunch at the outdoor terrace restaurant overlooking the sea; a wonderful meal with a view.
Crowd Levels & Management Observations
The hotel housed the travel agents for the Spain Expo, and there were about 200 of us. The hotel handled everything expertly.  The management and front desk staff were very attentive and personable.
Nightlife Observations
We were out at Expo events late; I didn't make it to the bar afterward to experience the scene there.
Clientele Observed
Couples,Group
Noise Levels
It was pretty quiet during the time I was at the hotel.
General Atmosphere - party, relaxation, etc.
Relaxation.
Transportation Options
You can book an Audi for one day during your stay from 10am to 10pm.  I recommend a rental car if staying here and planning to see any of the city or the rest of the island.
Bell Services, Luggage Handling, Valet, Other Amenities
I received gifts in my room each day. I do not know if this is typical or if it is because I was there for the Spain Expo.
Additional Comments
Guest Experience Manager - Nicole Bakunts nicole.bakunts@melia.comGeneral Manager - Lucia Serrano lucia.serrano@melia.com
Hotel Direct Number +34 971 402 511
AgentName
Ann Goodman